1. Scope of Application

These General Terms and Conditions apply to all services provided by Sinnesfreunde GmbH in the areas of catering, event catering, and trade fair catering.

They apply to entrepreneurs, legal entities under public law, and private clients, unless otherwise agreed individually.

2. Conclusion of Contract

Offers made by Sinnesfreunde GmbH are subject to change and non-binding.

A contract shall only come into effect upon written order confirmation. Text form (e.g. email) shall be sufficient.

3. Prices

All prices are quoted net in euros plus the applicable statutory VAT.

If a period of more than 90 days lies between order placement and the event date, Sinnesfreunde GmbH reserves the right to adjust prices if essential cost factors (in particular goods, personnel, energy, or logistics costs) change demonstrably.

4. Scope of Services

The scope of services is determined by the respective offer and the order confirmation.

Changes or extensions to the scope of services must be agreed upon and will be charged separately.

Partial services are permissible if reasonable for the client.

5. Number of Participants

The client is obliged to provide the final number of participants as well as the final selection of food and beverages no later than 14 days before the event.

These details shall form the binding basis for invoicing.

6. Payment

Invoices are payable within 10 days from the invoice date without deduction, unless otherwise agreed.

Sinnesfreunde GmbH is entitled to request advance payments for larger orders.

Typical structure:

• from €10,000: 50% upon order confirmation
• from €25,000: 40% upon order, 40% before the event
• trade fair orders: 40% upon order, 40% before the start of the fair

Delivered goods remain the property of Sinnesfreunde GmbH until full payment has been received.

7. Rental Items / Equipment

The client is liable for all rented or provided items from handover until return.

Damage, breakage, or loss will be charged at replacement or repair value.

Return of items is subject to reservation, as exact quantities can only be determined after cleaning.

8. Complaints

Complaints must be reported immediately, no later than 24 hours after the service has been provided.

Exchange of food and beverages is excluded.

Sinnesfreunde GmbH assumes no liability for improper storage or removal of food by the client.

9. Cancellation – Events & Trade Fairs

The client may withdraw from the contract at any time.

Sinnesfreunde GmbH is entitled to claim the following lump-sum compensation of the last valid offer amount:

• up to 10 days before the event: 20%
• 10 to 3 days before the event: 90%
• less than 3 days before the event: 100%

The client expressly reserves the right to prove that no damage or significantly lower damage has occurred.

10. Cancellation Terms – Highline Location

The client has the right to withdraw from the contract at any time.

Unless otherwise agreed, Sinnesfreunde GmbH is entitled to claim the following lump-sum compensation:

• more than 30 days before the event: 25% of the agreed rental price
• 30 days or less before the event: 100% of the agreed rental price

The client expressly reserves the right to prove that no damage or significantly lower damage has occurred.

11. Special Provisions for Events

The client shall ensure:

• access to the event location
• required infrastructure (electricity, water)
• any necessary official permits

Delays not attributable to Sinnesfreunde GmbH shall be borne by the client.

12. Special Provisions for Trade Fair Orders

The client is responsible for:

• stand approvals
• compliance with trade fair regulations
• access to the exhibition stand

The reported quantities shall be considered binding minimum quantities.

Billing shall be based on actual consumption, but at least on the basis of the reported quantities.

Delays caused by trade fair organization, security checks, or stand construction shall not be at the expense of Sinnesfreunde GmbH.

13. Liability

Sinnesfreunde GmbH shall be liable without limitation in cases of:

• intent and gross negligence
• injury to life, body, or health

In cases of slight negligence, Sinnesfreunde GmbH shall only be liable for the breach of essential contractual obligations (cardinal obligations). In such cases, liability is limited to the foreseeable, typical damage.

Any further liability is excluded.

14. Force Majeure

If an event cannot be carried out due to force majeure (e.g. natural events, pandemics, governmental orders, strikes, war, or failure of supply services), both parties shall be released from their contractual obligations.

Costs already incurred (e.g. procurement of goods, personnel planning, logistics) shall be reimbursed by the client.

No claims for damages shall arise in such cases.

15. Place of Jurisdiction

The place of jurisdiction shall be Munich, provided the client is a merchant, a legal entity under public law, or a special fund under public law.

16. Final Provisions

Should any provision of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.

Amendments and supplements must be made in text form (e.g. email).